Help – Customer Service
In this section, you will find all the information to clear your doubts and enjoy in short of the best articles from leading brands.
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Most Frequently Asked Questions
Below we have gathered the most frequently asked questions
you make so as to try to clear your doubts in a quick and easy way.
If you do not find the answer you were expecting, please contact us.
Is it safe to buy at Motocard?
In order to offer you the maximum safety, all the sensitive information used in the payment process by card (POS terminal) is gathered through a link to the money collection pages of the bank entity which uses the safety protocol HTTPS. Thus, the data is transferred in encoded format and in no case will be filed by Motocard.com.
The rest of the entered data is saved in an automated file created and kept under the responsibility of Motocard Bike S.L. and which is ruled by the Law 15/1999, as stated in our Privacy Policy.