Delivery costs
We ship our products worldwide.
Delivery costs will be indicated when formalising the purchase, depending on the country selected.
IMPORTANT NOTES:
Bicycles, bicycle frames, exhaust pipes, tires and other bulky products are subject to special conditions. In this case: please consult.
The shipping cost for countries not listed will be calculated in the cart / checkout.
All products in the "Imperfects" section have associated transport costs and cannot be exchanged but can be returned.
DELIVERIES TO GERMANY, FRANCE AND ITALY
FREE shipping for orders over €99.
For orders under €99, you will be charged the fare of the transport agency you have chosen.
DELIVERIES TO ROMANIA
FREE shipping for orders over €120.
For orders under €120, you will be charged the fare of the transport agency you have chosen.
DELIVERIES TO NETHERLANDS
From 25 September to 08 October 2023, FREE SHIPPING for orders over 120€.
DELIVERIES TO BELGIUM, LATVIA, BULGARIA, SLOVAKIA, ESTONIA, POLAND, CZECH REPUBLIC, SLOVENIA, HUNGARY, LITHUANIA, SWEDEN, LUXEMBOURG, AUSTRIA, DENMARK, IRELAND, FINLAND, CROATIA AND GREECE
Delivery costs will be 9,99€.
DELIVERIES TO UKRAINE
Due to the current situation in the country, there may be delays or cancellations of orders, totally unrelated to Motocard.
EXPRESS DELIVERY
For an even faster delivery, there is the possibility of selecting Express Delivery. This service is conditioned by the availability of products. If it does not appear as an option, it means that one or several of these products are unavailable for immediate dispatch.
SHIPPING TO THE UNITED KINGDOM
On orders of helmets only (not including any other product than a helmet), all customs duties and management costs are included in the final price. There will be no surprise expenses.
On all other orders, customs duties and management costs are not included in the final price.
FREE shipping for orders over €120 (£100).
For orders under €120 (£100), you will be charged the fare of the transport agency you have chosen.
As of 01/01/2021, due to the withdrawal from the European Union, IVA will not be applied to the prices show in the web for orders over £135; nevertheless, upon receiving the order it's possible that you'll have to pay taxes, duties or dispatch charges corresponding to that country.
DELIVERIES TO CEUTA AND MELILLA
- Orders between 0 and 300 Euros: delivery costs will be 12.95€.
- Orders over 300 Euros: delivery costs will be 18€.
Due to tax regulation in these regions, VAT will not be applied to prices shown on the website. However, on receipt of the order, some taxes, duties or charges corresponding to these regions may have to be paid.
NOTE: Motocard.com does not take responsibility for taxes, duties or office charges corresponding to these regions. As a guide, customs duties may follow the conditions below:
Orders under 150€:
- Fixed expenses: 31.36€.
- Duties: calculation of a percentage of the total of the order depending on the type of item (generally 7%)
Orders over 150€:
- Fixed expenses: 43.68€.
- Duties: calculation of a percentage of the total of the order depending on the type of item (generally 7%)
DELIVERIES CROATIA - ISLANDS, THE AZORES AND MADEIRA
Delivery costs will be indicated when formalising the purchase, depending on the country selected.
DELIVERIES TO NON-EU COUNTRIES
Delivery costs will be indicated when formalising the purchase, depending on the country selected.
Orders shipping to non-EU countries, VAT/TAX will not be applied to prices. However, on receipt of the order, some taxes, duties or charges corresponding to these regions may have to be paid.
NOTE: Motocard.com does not take responsibility for taxes, duties or office charges corresponding to these regions.
For warranty claims please contact Motocard Customer Service. If items have to be shipped to Motocard headquarters for inspection or repair, back and forth shipping charges as well as any applicable brokerage or customs charges will be responsibility of the client.